GBS GI Rwanda as a global business services destination

About Us

At GBS GI, we are shaping the future of global business services in Rwanda. As a dedicated initiative, our mandate is to position Rwanda as a premier destination for international businesses looking to thrive in Africa.

Our Mandate

At the heart of our initiative lies a commitment to Rwanda's transformation into a leading global business services destination. Our mandate encompasses the strategic vision and mission that drives our efforts to create sustainable growth and opportunities.

Mission

The mission of the GBS Growth Initiative is to foster industry growth, promote investment, and develop talent within Rwanda's GBS sector. It aims to provide a dynamic platform that advocates for the needs of the GBS industry and supports skills development to achieve sustainable and equitable development throughout the country.

Vision

To establish Rwanda as the leading destination for Global Business Services in Africa by offering a dynamic environment that attracts investments, creates impactful employment opportunities, and promotes long-term economic development.

Our Pillars

Discover the core values that drive our mission and vision.

Investment Promotion

Driving growth in Rwanda's GBS sector by building an investor pipeline through targeted engagement and high-end events.

Policy Advocacy

Organizing targeted advocacy meetings with government partners, developing proposals for regulatory improvements, and empowering members to advocate collectively on key barriers to growth.

Skills & Talent

Conducting comprehensive workforce analysis to highlight essential technical, soft, and digital skills, while raising university awareness about GBS opportunities.

What GBS Offers

We provide a range of services designed to support businesses at every stage of their journey in Rwanda.

01

Investor-Centric Policy Co-Design

Collaborates with investors to shape policies that foster a favorable business environment. This ensures that regulations and incentives are aligned with the needs of global service providers, enhancing competitiveness and ease of doing business.

02

Integrated Marketing Coordination

Drives unified marketing efforts across stakeholders to promote the country as a prime destination for GBS. This includes branding, digital outreach, and strategic campaigns that highlight sector strengths and success stories.

03

Inbound and Outbound GBS Conferences

Organizes and participates in international and local conferences to showcase opportunities, share insights, and connect stakeholders. These events serve as platforms for thought leadership, networking, and investment promotion.

04

Investor and Client Missions

Facilitates targeted missions to attract and retain investors and clients. These include site visits, business matchmaking, and tailored engagements that demonstrate the country's value proposition and operational readiness.

05

Multilevel Advisory Services

Provides strategic guidance at various levels—policy, operational, and technical—to support investors throughout their journey. This includes market entry advice, regulatory navigation, and business development support.

06

Talent Sources and Development

Connects investors with skilled talent pools and collaborates with educational institutions to align curricula with industry needs. Supports workforce development initiatives to ensure a steady pipeline of qualified professionals.

07

Access to Government Leadership

Enables direct engagement with senior government officials to address investor concerns, accelerate decision-making, and foster public-private collaboration. This builds trust and facilitates high-impact investments.

08

Industry Networking Opportunities

Creates platforms for collaboration among GBS companies, service providers, academia, and government. These networks encourage knowledge sharing, innovation, and partnerships that strengthen the ecosystem.

09

Market Insights and Research

Delivers data-driven insights and sector-specific research to inform investor decisions. This includes trends, benchmarking, competitive analysis, and forecasts tailored to the GBS landscape.

10

Real Estate Support

Assists investors in identifying and securing suitable office spaces, tech parks, and infrastructure. Offers guidance on leasing, development, and location strategy to optimize operational efficiency.

Our Team

Meet the dedicated professionals driving our mission forward.

Sarah Uwimana - Executive Director

Sarah Uwimana

Executive Director

GBS Rwanda

Jean Baptiste Nzeyimana - Investment Promotion Manager

Jean Baptiste Nzeyimana

Investment Promotion Manager

GBS Rwanda

Grace Mukamana - Policy & Advocacy Lead

Grace Mukamana

Policy & Advocacy Lead

GBS Rwanda

David Habimana - Talent Development Coordinator

David Habimana

Talent Development Coordinator

GBS Rwanda

Aline Kayitesi - Marketing & Communications Manager

Aline Kayitesi

Marketing & Communications Manager

GBS Rwanda

Patrick Munyakazi - Research & Analytics Specialist

Patrick Munyakazi

Research & Analytics Specialist

GBS Rwanda

Advisory Board

Experienced leaders guiding our strategic direction.

Dr. Marie Claire Uwimana - Former Minister of ICT

Dr. Marie Claire Uwimana

Former Minister of ICT

Government of Rwanda

James Murenzi - CEO at Rwanda Development Board

James Murenzi

CEO

Rwanda Development Board

Claudine Uwera - Managing Director at Carnegie Mellon University Rwanda

Claudine Uwera

Managing Director

Carnegie Mellon University Rwanda

Our Partners

Cultivating strong partnerships is at the heart of our approach. We are deeply committed to collaborating with industry leaders who share our passion for delivering outstanding business solutions. Through our expansive network of strategic allies, we not only enhance our capabilities but also extend the breadth of services available to our valued clients.